LimoCrew ("we," "us," "our," or "LimoCrew") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information about you when you use the LimoCrew Platform. By using LimoCrew, you consent to the practices described in this Policy.
| Category | Examples |
|---|---|
| Identification | First name, last name, date of birth, email address, phone number, profile photo |
| Account credentials | Username, password (encrypted), security questions |
| Professional information | Driver's license number, license expiration, commercial permits, years of experience |
| Vehicle information | Make, model, year, color, license plate, vehicle type, capacity, insurance details |
| Payment information | Bank account information (for direct deposits, if applicable), payment method details (handled by third-party processors) |
| Communications | Messages exchanged through the Platform, support requests, feedback |
| Job-related data | Reservation details, passenger names, pickup and dropoff addresses, notes, ratings |
We use the information we collect to:
If you work with a transportation Company through LimoCrew, that Company has access to your professional profile, contact information, vehicle details, location during jobs, and job history. Authorized dispatchers, staff, and team members of that Company may also access this information as needed to coordinate operations.
We share information with third-party vendors who help us operate the Platform:
These providers are contractually required to use your information only as necessary to provide their services to LimoCrew.
We may disclose your information if required by law, court order, subpoena, or government request, or if we believe disclosure is necessary to:
If LimoCrew is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction. You will be notified of any such change in ownership or control.
We may share information for other purposes with your explicit consent.
We do not sell your personal information to third parties for monetary consideration.
LimoCrew uses your device's location to:
You can disable location sharing in your device settings, but doing so may limit your ability to use certain Platform features. Location data is collected only when you are actively using the Service.
The LimoCrew Platform uses cookies and similar technologies (local storage, session tokens) to:
You can control cookies through your browser settings. Disabling cookies may affect Platform functionality.
We implement reasonable technical and organizational measures to protect your information, including:
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security. You are responsible for keeping your login credentials confidential and notifying us immediately of any unauthorized access.
We retain your information for as long as your account is active and for a reasonable period afterward to:
Job records and financial transactions may be retained for up to seven (7) years to comply with U.S. tax and accounting requirements. Other personal information is deleted or anonymized when no longer needed.
Subject to applicable law, you have the right to:
To exercise these rights, contact us at the address in Section 13. We will respond within the timeframes required by applicable law.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete personal information, the right to correct inaccurate information, the right to opt out of the sale or sharing of personal information, and the right to limit the use of sensitive personal information.
We do not sell your personal information. To submit a request, contact us at the address below.
Residents of Virginia, Colorado, Connecticut, Utah, Texas, and other states with comprehensive privacy laws have similar rights under their respective state laws (VCDPA, CPA, CTDPA, UCPA, TDPSA, etc.). To exercise these rights, contact us using the information in Section 13.
To protect your privacy, we will verify your identity before responding to any rights request. We may ask for additional information to confirm your identity.
The LimoCrew Platform is not intended for individuals under the age of eighteen (18). We do not knowingly collect personal information from anyone under 18. If we learn that we have collected information from a person under 18, we will delete it promptly. If you believe we may have collected information from a minor, contact us immediately.
We may update this Privacy Policy from time to time. We will post the updated version on the Platform with a new "Last Updated" date. For material changes, we will provide additional notice via email or in-app notification. Continued use of the Platform after changes take effect constitutes your acceptance of the revised Policy.
For privacy-related questions, requests, or concerns, contact us at:
LimoCrew — Privacy Team
Email: support@getlimocrew.com
Website: https://getlimocrew.com